This Privacy Policy explains how Dazzle Dental & Cosmetic Studio ("we", "us", "our") collects, uses, and protects your information when you visit www.dazzledentalstudio.in or contact us through the website. Please read it alongside our practices at the clinic. If you do not agree with this policy, please do not use the website.
1. Information we collect
Information you give us
When you fill in a booking, enquiry, free-checkup, or contact form on our site, we may collect:
- Your name and mobile number
- Your area / locality
- Details about your dental concern (for example, the affected tooth, how long you have had pain, or the treatment you are interested in)
- Your preferred appointment time
- Your email address and any message you send us through the contact form
You provide this information voluntarily so that we can respond to your enquiry and arrange your appointment.
Information collected automatically
Like most websites, when you browse we automatically collect certain technical and usage information through cookies and similar technologies, including your approximate location, device and browser type, the pages you view, links you click, and how you move through and interact with pages. This is described further in Section 3.
2. How we use your information
- To respond to your enquiries and schedule and manage your appointments
- To contact you about your enquiry by phone, WhatsApp, or email
- To operate, maintain, and improve our website and services
- To understand which content and services are most useful to visitors
- To measure the performance of our advertising and reach people who may benefit from our services
- To keep our website and visitors safe and to prevent misuse
3. Cookies, analytics & advertising tools
We use first- and third-party cookies and similar tracking technologies to run and improve the site:
- Google Analytics (GA4) and Google Tag Manager — to understand overall website traffic and usage.
- Microsoft Clarity — to see how visitors use our site through behavioural metrics, heatmaps, and session replay, so we can improve it. Clarity captures usage data using cookies and similar technologies. Clarity automatically masks sensitive on-screen text and form inputs by default. Learn more in the Microsoft Privacy Statement.
- Google Ads — to measure and improve our advertising campaigns. See the Google Privacy Policy.
You can control or delete cookies through your browser settings, and you can manage Google ad personalisation at Google My Ad Center. Blocking cookies may affect how parts of the site work.
4. How your information is stored and shared
Information you submit through our forms is sent to us by email and recorded in a private spreadsheet that only our team can access, so we can follow up with you. We do not sell your personal information or share it for others' independent marketing.
We share information only with service providers that help us run the website and clinic — for example Google (Analytics, Ads, Tag Manager, Workspace) and Microsoft (Clarity) — who process it on our behalf. These providers may process data on servers located outside India, under their own privacy and security terms.
5. Data retention
We keep enquiry and appointment information for as long as needed to serve you and to meet our legitimate business and record-keeping needs, after which it is deleted or anonymised. Analytics and Clarity data are retained according to Google's and Microsoft's standard retention periods.
6. Your rights and choices
You may ask us to access, correct, or delete the personal information you have shared with us, or to stop contacting you, by getting in touch using the details below. We will respond within a reasonable time. Where applicable, we handle your information in line with India's Digital Personal Data Protection Act, 2023.
7. Children's privacy
Our website is intended for a general audience. We do not knowingly collect personal information directly from children. Where care is provided to a minor, arrangements are made with a parent or guardian.
8. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Please review it periodically.
9. Contact us
If you have any questions about this Privacy Policy or your information, please contact us:
Dazzle Dental & Cosmetic Studio
First Floor, 76A/2, Kelambakkam–Vandalur Road, Melakottaiyur, Chennai 600127, Tamil Nadu
Phone: +91 94426 45111